About

Toll Free Telecom (Cambodia) Co., LTD.

TFTC is the first Toll Free service and solution provider in Cambodia. Today we provide businesses with great value-added telecommunication services to enhance our customer professional image, improve their connectivity, create flexibility, and increase efficiency. Our main office is based in Phnom Penh, Cambodia. Our friendly customer care is managed in-house by certified networking professionals who work closely with the developers that create and maintain the services we provide.

1. Vision Statement
Toll Free Services: To be the smoothest telecommunications bridge for all the businesses in Cambodia.
2. Mission Statement
Toll Free Telecom (Cambodia) is committed
To provide the truly professional telecom service.
To bring the best quality of telephony system.
To facilitate the highly secure communication for supporting customer care center of all subscribers.

Instruction

  1. Toll free numbers with a prefix of 1-800-20-XXXX, and 1-800-21-XXXX are a customer service telephone number that automatically reversed all callers charges to the service subscribers (Receivers).
  2. Subscribers are any businesses, companies or even individuals who wish to enhance their customer service to attract more business and achieve a higher professional image.
  3. Subscribers can save more cost when they map Toll Free number with Sip IP (Sip Protocol) and make outgoing calls by  Sip Connection.
  4. Toll Free Numbers: 1-800-20-XXXX or 1-800-21-XXXX Only receive calls.
  5. All Call Charges are charged to receiver (Toll Free subscriber).

All Call Charge rate are calculated in per second basis ; and the Call Charge Rates are based on Fixed or Mobile destination phone number. 

 

TFTC Partners & Business License

Business License from Ministry of Commerce: Apr 7, 2010. (No. Co.0756E/2010). Patent and VAT certificate from Ministry of Economics and Finance: May 1, 2010. (No. 205-107007592). Toll Free service License from Ministry of Posts and Telecommunications: Feb 24, 2011. Toll Free Access Code from Ministry of Posts and Telecommunications 1800-20/21/22-XXXX (where X = 0,1,2,...9): Jan 13, 2010. Prefix number for Access code from Ministry of Posts and Telecommunications:186: Jun 27, 2011.

Mapping Numbers

Mapping Number is a number that will be configured with Toll Free numbers. When the customer call your Toll Fee number, Our system will forward to your assigned number as mapping number. The mapping number can be: Mobile number Fixed / PSTN number Sip IP (Sip protocol)

Virtual PBX

1. Virtual PBX is a kind of PABX system which can provide Interactive Voice Response (IVR) function like company operator to forward all calls to extension number and it can be connected to all mobile, PSTN or Sip phones. 2. Combine many telephone numbers such as both mobile or PSTN phones into one extension group numbers under one Toll Free number. 3. Any caller can just call one Toll Free number and then it is forwarded to other extension as Mobile or PSTN phones anywhere nationwide. 4. Also, any Virtual PBX subscriber can promote his/her products or services through IVR services setup in the system as commercial Jingle, Music or Voice recording as well.

Call Charge Rate

Please contact us for more detail information and quotation.

Easily Manage Your Toll-Free Services

Your number and service should be manageable and convenient. Management tools are often found in the form of dashboards. The dashboard will allow you to access automated reports, daily tasks, and alerts. The dashboard is the best way to track your free number and navigate through your services.